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The nationwide Health Insurance Exchange opened for business today, but many applicants ran into problems that prevented them from signing up for health coverage.<\/p>\n
Those trying to sign up on Healthcare.gov were getting different error messages, including one warning the \u201csystem is down\u201d.\u00a0 Another error message appeared, saying too many people are flooding the site.<\/p>\n
Obama administration officials went into full tech support mode, saying they were aware of the problems and were working on them.<\/p>\n
\u201cWe have built a dynamic system and are prepared to make adjustments as needed and improve the consumer experience,\u201d DHS spokeswoman Joanne Peters said. \u201cConsumers who need help can also contact the call center, use the live chat function, or go to localhelp.healthcare.gov to find an in-person assistor in their community.\u201d<\/p>\n
The problems were not a surprise.\u00a0 In the days prior to the system’s launch, there was a flood of reports indicating the sites would likely be hit by glitches on the first day of business.<\/p>\n
Some expressed concern that the technical glitches could turn people off from signing up, and are likely to fuel more Republican attacks on President Obama\u2019s signature health care law.<\/p>\n
For weeks, insurance companies, consultants and others warned of computer system flaws at both the state and federal levels.\u00a0 Sixteen states and Washington, DC chose to build their own state-based marketplaces, while 34 states left all or part of the task to the federal government.<\/p>\n
Administration officials said very large and complex families won\u2019t be able to receive immediate online eligibility determinations, nor will nonparent caretakers.\u00a0 Those applications require reams of paperwork, and many weeks to process.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"
Health Insurance Exchanges Start with a (Broken) Bang The nationwide Health Insurance Exchange opened for business today, but many applicants ran into problems that prevented them from signing up for health coverage. Those trying to sign up on Healthcare.gov were getting different error messages, including one warning the \u201csystem is down\u201d.\u00a0 Another error message appeared, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[18],"tags":[],"yoast_head":"\n