Consumers Struggle Issuing Appeals to Errors

The Washington Post is reporting that “roughly 22,000 people” who “discovered” that “charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely”.

These people are now realizing that “the government cannot yet fix the errors.”

The Post reports that their “appeals are sitting, untouched, inside a government computer,” and “an unknown number of consumers who are trying to get help through less formal means…are told that’s computer system is not yet allowing federal workers to go into enrollment records and change them.”

However, the Post says the Administration “has not made public the fact that the appeals system for” “is not working.”


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